Privacy policy

When you join a waiting list, ask a question or reserve a seat: your name, WhatsApp number, email and the trip you chose.

When you reserve a seat we also ask each traveller's full name and gender, exactly as in the passport. We use them to pair shared rooms, to issue flight tickets, and to apply for the visa.

When you reserve, for each traveller: a picture or PDF of the passport photo page and a personal photo, needed for your visa, hotel and insurance. We save the passport page as one PDF and resize the photo to the e-visa format.

What you upload: the passport page and personal photo for each traveller, and later your transfer receipt on your booking page. Only our team can see these files. You can remove any of them on your booking page, or ask us to delete them.

If you arrive from an ad or a campaign link, we keep the tags on that link (utm_source, utm_medium and utm_campaign) in your browser for up to 30 days and save them with your booking, so we know which ad worked. They hold no personal details.

We do not see or store card numbers. Card payments are handled by our payment provider.

Only to run your trip: to book your flights, hotel and insurance, apply for your visa, send you the plan, and reply to your messages.

If you press Accept on the cookie banner, we also use analytics tools (Microsoft Clarity and Hotjar, once switched on) to see which pages people use and where they get stuck, and the Meta Pixel and TikTok Pixel to measure our ads: they note which pages were opened and whether a reservation was started or sent. Form fields are hidden from all of these tools. Press Essential only and none of them load.

We never sell your details. Your name, phone, email and passport are never sent to advertisers.

Only the companies that deliver your trip: the airline, the hotel, the visa authority, the insurer, our local partners in Georgia and the payment provider. Each gets only what it needs.

Passport photos are deleted 90 days after your trip. Booking records are kept as long as the law requires for accounting.

The site saves two small cookies: your language and your country, so the next page opens the way you chose.

Your cookie choice (Accept or Essential only) is saved in your browser. Analytics cookies are set only after you press Accept.

You can ask to see, correct or delete your details at any time. Email [email protected] or message us from the Contact page and we reply within 2 working days.