Refund and cancellation policy

30 days or more before departure: we refund everything you paid except a cancellation fee of 2,000 EGP per person.

15 to 29 days before departure: we refund 50% of the total price.

Less than 15 days before departure: no refund. You can pass your seat to someone else; send us their passport details. The new traveller pays their own new Georgia e-visa fee, their own Egyptian security pass and the airline's name-change fee.

We refund everything you paid except the visa fee.

If fewer than 8 people book, or a trip cannot go ahead for a reason on our side, we refund 100% of what you paid.

Refunds go back the same way you paid: to your card, or by bank transfer, within 14 days of your request.

To cancel, send us a message from the Contact page with your booking number.

If snow closes a mountain road, we reorder the days and move the Kazbegi stay to when the road is open. If a visit still cannot happen, we replace it with a similar one. These changes are not refunded because the trip still goes ahead.